Betting is enjoyable when it stays entertainment. 123ga believes every player's well-being is our responsibility, which is why we provide a fully safe gaming environment, limit-setting tools, and expert support.
Responsible gaming means treating betting purely as entertainment — not at the expense of other things in life. At 123ga, our responsible gaming philosophy is simple: every player should be able to play with a clear head, within their budget, and for the enjoyment of it.
Betting should never be seen as a source of income or a way to pay off debt. It is a form of leisure — much like going to the cinema or taking a trip. When it goes beyond that, the problem begins.
123ga lets you set your own daily, weekly, or monthly deposit and betting limits. Once set, they cannot be changed easily.
Decide in advance how long you want to play each day. Once that time is up, 123ga will automatically end your session.
Give yourself a cooling-off period of 24 hours to 6 weeks. No betting activity will be possible on your account during this time.
If you need a long-term break, self-exclude for anywhere between 6 months and 5 years. This is our strongest protection measure.
The built-in protection tools on our platform help you stay in control.
Set your own daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 72-hour waiting period.
Betting will automatically stop once you hit a set loss amount, protecting you from sudden, heavy losses.
Decide in advance how long you want to play in one sitting. When the time is up, you will see a warning and your session will end.
Regular on-screen reminders will show how long you've been playing and how much you've won or lost.
Take a short break from 24 hours up to 6 weeks. During this period, you won't receive any promotional emails either.
Block your account completely for anywhere between 6 months and 5 years. Any attempt to open a new account during this period will also be blocked.
To use these protection tools, log in and Account Settings > Responsible Gaming Go to the section. For any issues Help Center Our team is always ready to help.
Most people don't realise when entertainment crosses the line into addiction. If you notice any of these signs in yourself or someone close to you, take them seriously and seek help right away.
Go through the questions below. If you answer "Yes" to 3 or more, please contact our Help Centre.
We don't just talk about responsible gaming — we put it into practice.
No one under 18 can open an account at 123ga. Age is verified at registration using a national ID or birth certificate. If a minor is detected, the account is closed immediately.
Our advanced AI system analyzes each player's betting patterns to detect early signs of problem behavior. At-risk players are alerted immediately.
123ga's responsible gaming team includes trained counselors. If you're struggling with betting addiction or stress, you can get free, confidential support.
During a self-exclusion or cooling-off period, you will not receive any bonus offers, promotional emails, or enticing advertisements. We respect your need for a break.
You can view your complete betting and financial history at any time. This helps you understand your spending patterns and make informed decisions.
If a family member suspects someone in the household is struggling, they can let us know confidentially. We will handle it with care and sensitivity.
Here you'll find answers to common questions about responsible gaming. If you have more questions, reach out to our Help Center Contact us.
View All FAQsYou don't have to face this alone. 123ga's support team and specialist organizations are always here for you.
Use our detailed questionnaire to honestly evaluate where you stand.
View Guide123ga is more than a gaming platform — it's a responsible community. We are committed to making the mental and financial well-being of every player our top priority.
We regularly update our responsible gaming policy and follow international standards. Your trust is our greatest asset.
Get started today with all of 123ga's responsible gaming features. Join our 5 million+ members and enjoy a safe, fun betting experience.
For individuals aged 18 and above. Please play responsibly.