123ga FAQ —
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You must be at least 18 years old to open an account on 123ga. You will be asked to confirm your age during registration. If ID verification is requested, make sure to provide accurate information — incorrect details may result in account suspension.

No, each person may only hold one 123ga account. Attempting to create multiple accounts using the same mobile number, email, or bank details may result in all accounts being suspended and any funds being forfeited. For more information Terms & Conditions View.

Mobile OTP verification is instant. KYC (identity verification) is typically completed within 12–24 hours. If additional documents are required, it may take up to 24–48 hours. You will be notified by email or SMS once verification is complete.

After logging in, you can update your phone number, email, and password from Account Settings. To change your name or date of birth, please contact our support team. For any issues Help Center Visit now.

123ga currently supports Mobile Pay, Nagad, Rocket, Upay, and direct bank transfer. Both deposits and withdrawals are available across all methods. Mobile banking transactions are typically instant. For more details Help Center View.

The minimum deposit at 123ga is just ৳200. To qualify for the 100% first deposit bonus, a minimum of ৳500 is required. The daily deposit limit is ৳5,00,000. Special limits apply for VIP members.

Mobile banking withdrawals (Mobile Pay, Nagad, Rocket) are typically processed within 1 hour. Bank transfers may take 1–3 business days. First-time withdrawals without KYC verification may take a little longer. You can track all transaction details from your dashboard.

123ga does not charge any withdrawal fees. However, mobile banking providers may apply their own transfer charges, and bank transfers may be subject to the bank's own fees. For more details Terms & Conditions View.

Deposits are usually instant. However, network issues or payment gateway delays can occasionally add 15–30 minutes. Try refreshing the page and checking your transaction history. If the issue persists, contact our Help Center Contact us.

Registration After registration, a 100% welcome bonus is automatically credited on your first deposit. So if you deposit ৳500, you start with ৳1,000. This bonus comes with a rollover requirement — you must wager a specified amount before withdrawing the bonus funds.

Rollover refers to the number of times you must wager your bonus amount before it can be withdrawn. For example, a 5x rollover on a ৳500 bonus means you need to place a total of ৳2,500 in bets. For full terms, Terms & Conditions Read more.

When you meet the daily betting threshold, a portion of your net losses is returned to your account as cashback the following day. The cashback rate and amount depend on your VIP tier. You need to log in daily and claim it from your dashboard.

Yes, 123ga has a referral program. When someone registers using your referral link and makes their first deposit, you earn a bonus. For full details on referral bonus terms, Help Center View.

123ga offers betting on 30+ sports, including cricket, football, kabaddi, tennis, badminton, basketball, and hockey. All major tournaments are covered — IPL, BPL, World Cup, Premier League, and more. To explore the full list, Sports page.

Live betting means placing bets in real time while a match is in progress. Odds update moment to moment based on how the game unfolds. Bet page, click the "Live" tab, select your preferred match, and set your bet amount. For live betting strategies, visit the Analytics Visit the page.

Once a bet is confirmed, it generally cannot be cancelled. However, you can use the Cash Out feature to take a partial or full return before the match ends. If a match is cancelled or abandoned, your stake will be automatically refunded.

The minimum bet at 123ga is just ৳50. Maximum bet limits vary by event and market type — generally up to ৳50,000 per bet. Higher limits apply for VIP members. For details Betting Check the page for details.

123ga uses industry-standard SSL encryption and firewalls. Your personal and financial data is kept fully secure. Enabling two-factor authentication (2FA) adds an extra layer of protection to your account. Read our Privacy Policy for full details.

Log in, go to Account Settings, and look for the 2FA option under the "Security" section. You can set up 2FA via SMS or an authenticator app. Once enabled, every login will require an additional verification code, protecting your account from unauthorized access.

Change your password immediately and log out of all devices. Then contact our Help Center Let us know — our team will quickly place a temporary lock on your account and launch an investigation. Never share your password with anyone.

No, 123ga never sells or shares your personal information with third parties. Only the necessary data is transmitted through secure channels for payment processing. For more details, please refer to our Privacy Policy Read more.

The Android APK can be downloaded directly from the official 123ga website. iOS users can open the site in Safari and use the "Add to Home Screen" option to install it as a PWA. For more details on downloading the app, Help Center View.

Start by checking your internet connection. Clear your browser cache and cookies, then refresh the page. Try a different browser or device. If the issue persists, contact our Help Center Let us know — our technical team will get it sorted quickly.

123ga performs best on the latest versions of Chrome, Firefox, Safari, and Edge. On mobile, use Chrome or Safari. Some features may not work correctly on older browser versions. For live betting, make sure you have a stable internet connection.

Refresh the page and check your connection speed. Live data streaming requires at least a 3G connection. Close and reopen the app or browser. If the problem persists, contact our Help Center Share a screenshot with us.